At some point I got to a moment, where instead of seeing download button there was a permanently disabled LOADING button there that I couldn't do anything with.If you have read some of my other articles and gear reviews you already know I am a bit of a hypocrite when it comes to hunting gear. I booted Windows in safe mode with network, but EA Desktop would not even launch there.Installed latest Windows update (had 20H2, now on 21H2).I could not move the game files to other location (as suggested by help article) as they do not get created as the download never starts so there is nothing to move.Ran EADesktop.exe as administrator, instead of using the EA Launcher.Changed default download directory from C: to another drive. Logged out and logged back in to EA Desktop.User App Recovery option in EA Desktop.I've spent 2,5h on support chat, but I've gotten nowhere apart from being asked my name and how I'm doing by each of the three agents! The account in EA Play is correctly connected to Game Pass (or the other way around) because as I just mentioned, I can play games I do not own. I also can't add it to my collection as it gives the same error.Īny other game, owner or from EA Play downloads fine and I can play it. I can't download Mass Effect: Legendary Edition despite having EA Play, from Game Pass. What do you expect to see? A download window. What happens when the bug occurs? An error message pops up. Steps: How can we find the bug ourselves? No idea. How often does the bug occur? Every time (100%) Summarize your bug Unable to download Mass Effect: Legendary Edition from Game Pass Which client functionality are you experiencing this bug with? Download Game Information, Guides and Announcements for the EA appĮrror Report ID (learn how to create an Error Report ID in the sticky post) 33b9e34d-b141-43b5-ab02-5537b29050d8.
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